Last updated: January 2026
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Times
- Standard Shipping: 5–10 business days
- International Shipping: 7–20 business days (depending on destination)
Shipping times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Costs
- Shipping fees are calculated at checkout based on location and order size.
Order Tracking
- Once your order ships, you will receive a tracking number by email.
Incorrect Address
Please ensure your shipping address is correct. Massage Frog is not responsible for orders delivered to incorrect addresses provided by the customer.